Terms of the purchase . Shipments and returns

The owner of online store ,, Trapprofielen.eu’’ is PIT NEW WORLD – Piotr Wolanski.

We think that all purchases should be well thought out in order to avoid unnecessary costs.

When planning your large purchases, and if you are not sure, please contact us or make a trial orders and check on the suitability of our products and conforms with your expectations.

Purchases can make a person of legal age over 18 years.

The proof of purchase: always Dutch VAT invoice(btw).

We can ship to virtually any address in the world. Note that there are restrictions on some products and require the customs duties.

We dispatch all customer orders, after receipt of payment to our bank account.

We dispatch orders Monday to Friday between 2 and 14 working days, depending on the access in stock and according to the order of placed orders. 

Due to the increase in shipping costs, we are limiting our activities mainly to 3 countries: the Netherlands, Belgium and Germany. On individual request, we are of course pleased to provide a special valuation of shipments to other European countries.

We are also forced to change the organization of sales and shipments of long profiles, i.e. 180, 270 and 300 cm (unless it is a personal collection) in the above-mentioned lengths, we are forced to shorten the profiles of 180 cm to 150 cm, and cut 270 cm in half (2 x 134, 5 cm) as well as 300 cm to the profiles: 3 x 1m or 2 x 150 cm.

Parcels up to 20 - 30 kg and 120cm long  costs usual 12 EUR( standard sizes )concerns the Netherlands, Belgium and Germany but length over 120cm can be amount 15€  . 

Courier Services performed by: DPD,UPS

Over-dimensional shipments (over 170 cm and only up to 270cm) is an additional cost depending on the weight and place of shipment to a maximum of 30 kg and its cost can be proposed on request client . Please contact us in case you need to choose profiles with a length of 180 - 270cm

Please check the received parcel in the presence of the courier did the products are not damaged during transport (In the case of occurrence of damage, please report the damage to the courier and ask for a complaint document ), because this is the basis for complaint. If possible, do it pictures of damage

Orders to countries in the European Union can be to fulfilled after prior arrangement.

When a delivery is delayed due to unforeseen factors (including pricing errors) we will inform you of delay within 24 hours of receiving of such information. We will provide an estimate of the likely dispatch date. Similarly, we will refund within 48 hours if we discover that we are unable to supply the item at all due to stock availability or unforeseen factors including pricing errors.Unless the customer agrees to wait for the goods ordered for him

You can cancel your contract at any time up to 14 working days after the date of delivery. To do so, please email us and giving a brief outline of the reasons for which you are rejecting the goods (this can help us to improve the quality of our service ). To cancel the goods you must return them to us at your own expense ensuring they are packaged adequately to prevent damage in transit. . Also, if you fail to take reasonable care of the goods before they are returned to us and damage or deterioration occurs we will charge you for their reduction in value or returned back to you. Returned goods must be consistent with the amounts of the order with a copy of proof of purchase, with no signs of use or damage, in the original packaging. The discrepancies from its original order to eliminate reimbursement.

These are only online stores, not direct purchases

PIT NEW WORLD export&import

Regentesselaan 162, 2562 EG Den Haag

KVK 56098782   BTW nr. NL002444119B80                     

Tel. +31615557746   pitnewworld@gmail.com  or piter1w@o2.pl